Attending and Cancelling Our Sessions

Attending sessions on a consistent basis is important for effective collaboration, treatment, and progress. We require at least 24-hours notice for any cancellation of an appointment. Without such notice, we reserve the right to charge you for the missed appointment. We also ask that you provide one week or more notice if you need to miss more than one session in a row (e.g., for vacation).

What kind of services can be included in a custom plan?

Custom plans can include individual counseling, group therapy, couple and family sessions, or any combination of these. We also provide resources and support based on your specific goals, whether you're looking for mental health support, personal development, or relationship guidance.

Do you offer flexibility in scheduling?

Yes, we understand that life can be busy. Tailor your schedule, amount of therapy, length of sessions, in-person and virtual meetings, and who you work with as we figure out what’s best for you. We are responsive to flexible scheduling and preferred meeting needs, such as early mornings, lunch hours, evenings and weekends, to ensure your therapy fits into your lifestyle without added stress.

Who can benefit from custom plans and services?

Anyone facing life transitions, mental health challenges, or seeking personal growth can benefit from our custom plans. Whether you're dealing with stress, relationship issues, or simply want to improve your emotional well-being, we create a plan specifically for you.

What are custom therapy plans, and how are they created?

Custom therapy plans are tailored to your individual needs, goals, and challenges. After an initial assessment, our clinicians work with you to create a personalized approach, which may include individual therapy, group sessions, or family counseling, depending on what best suits your situation.

Are the sessions confidential?

Absolutely. All therapy sessions are confidential, and we prioritize your privacy and safety. We strive to create a space where you feel comfortable being open about your experiences and challenges without fear of judgment or disclosure.

Do you offer support for gender identity and transitioning?

Yes, we provide specialized support for individuals exploring their gender identity or going through the process of transitioning. Our therapists are here to help you explore your feelings, navigate decisions, and build a support system that honors your authentic self.

How do you create an affirming space for LGBTQIA+ individuals?

Our clinicians are experienced in working with the LGBTQIA+ community and are committed to providing affirming, non-judgmental care. We understand the importance of addressing identity, mental health, and the challenges that can come with navigating relationships, societal pressures, and discrimination.

What services do you offer for the LGBTQIA+ community?

We offer individual counseling, group therapy, couples and family counseling, and customized plans tailored to the unique experiences and challenges of LGBTQIA+ individuals. Our goal is to provide a safe and supportive environment where you can explore your identity, relationships, and emotional well-being.

Scheduling a First Appointment

If you are a new client looking to schedule your first appointment or need additional information about our services, you may call our client support number at 847-565-6400 . Or you may fill out the form on our Contact Us page or communicate with us through email at info@connections-health.com . Let us know what you are contacting us about, the best way to reach you, and if we can leave you a message. Someone on our team will be in touch with you as quickly as possible – usually within 24 hours. Working with our client support team, you will be matched with a therapist who will best meet your needs, goals and schedule. Often, we will be able to arrange your first appointment within a few days or a week.

FAQs Archive - Page 2 of 3 - Connections Health

Attending sessions on a consistent basis is important for effective [...]

Attending and Cancelling Our Sessions
Learn More
Custom plans can include individual counseling, group therapy, couple and [...]

What kind of services can be included in a custom plan?
Learn More
Yes, we understand that life can be busy. Tailor your [...]

Do you offer flexibility in scheduling?
Learn More
Anyone facing life transitions, mental health challenges, or seeking personal [...]

Who can benefit from custom plans and services?
Learn More
Custom therapy plans are tailored to your individual needs, goals, [...]

What are custom therapy plans, and how are they created?
Learn More
Absolutely. All therapy sessions are confidential, and we prioritize your [...]

Are the sessions confidential?
Learn More
Yes, we provide specialized support for individuals exploring their gender [...]

Do you offer support for gender identity and transitioning?
Learn More
Our clinicians are experienced in working with the LGBTQIA+ community [...]

How do you create an affirming space for LGBTQIA+ individuals?
Learn More
We offer individual counseling, group therapy, couples and family counseling, [...]

What services do you offer for the LGBTQIA+ community?
Learn More
If you are a new client looking to schedule your [...]

Scheduling a First Appointment
Learn More

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