Practice Manager
Join a thriving mental health practice near Northwestern University!
Connections Health is seeking a Practice Manager to oversee billing, client support services, administrative operations, and office management. This role is ideal for a highly organized, detail-oriented professional who enjoys working in a collaborative, growth-oriented environment. Our practice provides relational, evidence-based therapy to adolescents, college/graduate students, and young adults from diverse backgrounds.
This role includes ample training from the current Practice Manager to ensure a seamless transition and ongoing support, reinforcing our commitment to employees and professional growth.
Key Responsibilities
Billing & Client Services
- Process insurance claims, post payments, and follow up on aging invoices.
- Guide clients through onboarding and manage inquiries.
- Work with clients, therapists, and insurance providers on single-case agreements.
Administrative & Office Management
- Maintain practice software (TheraNest/EHR), Google Workspace, phone systems, and security codes.
- Manage purchasing, office supplies, and vendor relationships.
- Oversee payroll data entry, staff benefits administration, and compliance.
Event Planning & Marketing Support
- Plan and coordinate internal social events and professional development opportunities.
- Support Continuing Education Unit (CEU) event setup and administration.
- Assist with workshops, groups, and communications.
- Organize internal newsletters and team engagement initiatives.
General Support to Management & Clinical Team
- Assist with clinical services operations, including startup efforts for intensive outpatient services.
- Provide HR support, including hiring, onboarding, and training new team members.
- Track licenses, liability insurance, and compliance requirements.
Ideal Candidate:
- Highly organized and detail-oriented – able to manage multiple responsibilities with precision.
- Tech-savvy – comfortable using TheraNest, Google Workspace, and practice management tools.
- Collaborative and adaptable – willing to support clinical staff and leadership in a fast-paced environment.
- Marketing-minded – able to assist with internal newsletters, team engagement, and social event planning.
Qualifications
- Bachelor’s degree is preferred but not required if a candidate has relevant experience, skills, and strengths gained through other education and training.
- 2+ years of experience in practice management, office administration, or a similar role.
- Strong expertise in billing, insurance claims, and administrative workflows.
- Excellent communication and multitasking skills.
Compensation & Benefits
- Competitive full-time, W-2 salary
- 25 days PTO (vacation, holiday, sick, personal)
- 401(k) with 5% employer contribution
- BCBS Health Insurance, FSA, Dependent Care, HSA, and HRA options
- Expense reimbursement (training, parking, professional licenses, home office)
- Paid short-term disability & parental leave
About Connections Health
We value collaboration, professional growth, and work-life balance. Our beautiful, modern office near downtown Evanston serves a diverse, motivated clientele. Join our compassionate, high-performing team dedicated to meaningful, supportive care.
Job Features
Join a thriving mental health practice near Northwestern University! Connections […]
Join a thriving, relational, evidence-based practice near Northwestern University!
Connections Health is looking for a highly skilled, warm, and engaging therapist to join our compassionate and high-performing team. We specialize in adolescents, college/graduate students, and young adults from diverse backgrounds, including high-achieving students from top university programs.
Our therapists provide relational, evidence-based care, integrating modalities such as CBT, DBT, ACT, ERP, MI, trauma-informed methods, and contextual/systemic approaches to help clients navigate life’s challenges with resilience and growth.
Who We’re Looking For
We welcome fully licensed clinicians in Illinois:
- LCSW, LCPC, LMFT, PsyD, PhD, or PMH-APRN
- Minimum 2 years of post-graduate clinical experience (more is strongly preferred)
- Passion for working with adolescents, college students, and young adults
- Experience supporting diverse cultural and social identities
- Strong organizational and time-management skills to balance a high-functioning caseload
- Comfort working with high-achieving, academically and professionally driven clients
- Interest in couples, family, or group therapy is a plus
- Language fluency (Spanish, Mandarin, Hindi, or others) is a bonus
Connections Health is committed to building a diverse, inclusive team that reflects the varied backgrounds of the clients we serve. We strongly encourage applications from clinicians of all identities and experiences.
Exceptional Compensation & Benefits
- W-2 full-time position with a competitive compensation
- 25 days vacation, holiday, sick and personal with client coverage provided including supplemental PTO
- 401(k) with 5% employer contribution (fixed + profit-sharing)
- $2,000/year Expense Reimbursement (CEUs, outreach projects, professional memberships, home-office virtual therapy resources)
- BCBS Health Insurance with employer premium contributions
- FSA, Dependent Care, HSA, and HRA options ($2,150 paid by Connections)
- Short-Term Disability Insurance (up to 12 weeks, fully paid by Connections)
- Parental Leave (up to 12 weeks, with client coverage provided)
Why Choose Connections Health?
✔ A Curated Caseload: Work with clients aligned to your strengths and interests
✔ Skilled Admin Support: Our team handles billing, client screening, and practice management—so you can focus on providing great care
✔ Professional Growth & Consultation: Compensation for practice development, outreach, and supervision
✔ Strong Referral Network: Built-in community partnerships for referrals, care coordination, and additional client resources
✔ Flexible Work Model: Hybrid in-person & virtual therapy options (3+ days in-office preferred)
✔ A Collaborative, Growth-Oriented Team: Work with a warm, skilled, and diverse group of clinicians
About Connections Health
Our modern, beautifully designed office is located near downtown Evanston and Northwestern University, serving a motivated, intellectually curious clientele. We prioritize work-life balance while fostering a supportive, professional environment that encourages meaningful growth.
How to Apply
Upload you cover letter and resume here.
In your cover letter, please share:
✔ Why you are an excellent fit for this role
✔ How Connections Health aligns with your career goals—both now and in the long term
We look forward to learning more about you and how you can thrive at Connections Health!
Job Features
Join a thriving, relational, evidence-based practice near Northwestern University! Connections […]