Evanston, IL., Virtual
Posted 2 days ago

Join a thriving mental health practice near Northwestern University!

Connections Health is seeking a Practice Manager to oversee billing, client support services, administrative operations, and office management. This role is ideal for a highly organized, detail-oriented professional who enjoys working in a collaborative, growth-oriented environment. Our practice provides relational, evidence-based therapy to adolescents, college/graduate students, and young adults from diverse backgrounds.

This role includes ample training from the current Practice Manager to ensure a seamless transition and ongoing support, reinforcing our commitment to employees and professional growth.

Key Responsibilities

Billing & Client Services

  • Process insurance claims, post payments, and follow up on aging invoices.
  • Guide clients through onboarding and manage inquiries.
  • Work with clients, therapists, and insurance providers on single-case agreements.

Administrative & Office Management

  • Maintain practice software (TheraNest/EHR), Google Workspace, phone systems, and security codes.
  • Manage purchasing, office supplies, and vendor relationships.
  • Oversee payroll data entry, staff benefits administration, and compliance.

Event Planning & Marketing Support

  • Plan and coordinate internal social events and professional development opportunities.
  • Support Continuing Education Unit (CEU) event setup and administration.
  • Assist with workshops, groups, and communications.
  • Organize internal newsletters and team engagement initiatives.

General Support to Management & Clinical Team

  • Assist with clinical services operations, including startup efforts for intensive outpatient services.
  • Provide HR support, including hiring, onboarding, and training new team members.
  • Track licenses, liability insurance, and compliance requirements.

Ideal Candidate:

  • Highly organized and detail-oriented – able to manage multiple responsibilities with precision.
  • Tech-savvy – comfortable using TheraNest, Google Workspace, and practice management tools.
  • Collaborative and adaptable – willing to support clinical staff and leadership in a fast-paced environment.
  • Marketing-minded – able to assist with internal newsletters, team engagement, and social event planning.

Qualifications

  • Bachelor’s degree is preferred but not required if a candidate has relevant experience, skills, and strengths gained through other education and training.
  • 2+ years of experience in practice management, office administration, or a similar role.
  • Strong expertise in billing, insurance claims, and administrative workflows.
  • Excellent communication and multitasking skills.

Compensation & Benefits

  • Competitive full-time, W-2 salary
  • 25 days PTO (vacation, holiday, sick, personal)
  • 401(k) with 5% employer contribution
  • BCBS Health Insurance, FSA, Dependent Care, HSA, and HRA options
  • Expense reimbursement (training, parking, professional licenses, home office)
  • Paid short-term disability & parental leave

About Connections Health

We value collaboration, professional growth, and work-life balance. Our beautiful, modern office near downtown Evanston serves a diverse, motivated clientele. Join our compassionate, high-performing team dedicated to meaningful, supportive care.

Job Features

Job Category

Admin, Full Time

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