Connections Health
Join a thriving mental health practice near Northwestern University!
Connections Health is seeking a Practice Manager to oversee billing, client support services, administrative operations, and office management. This role is ideal for a highly organized, detail-oriented professional who enjoys working in a collaborative, growth-oriented environment. Our practice provides relational, evidence-based therapy to adolescents, college/graduate students, and young adults from diverse backgrounds.
This role includes ample training from the current Practice Manager to ensure a seamless transition and ongoing support, reinforcing our commitment to employees and professional growth.
Key Responsibilities
Billing & Client Services
- Process insurance claims, post payments, and follow up on aging invoices.
- Guide clients through onboarding and manage inquiries.
- Work with clients, therapists, and insurance providers on single-case agreements.
Administrative & Office Management
- Maintain practice software (TheraNest/EHR), Google Workspace, phone systems, and security codes.
- Manage purchasing, office supplies, and vendor relationships.
- Oversee payroll data entry, staff benefits administration, and compliance.
Event Planning & Marketing Support
- Plan and coordinate internal social events and professional development opportunities.
- Support Continuing Education Unit (CEU) event setup and administration.
- Assist with workshops, groups, and communications.
- Organize internal newsletters and team engagement initiatives.
General Support to Management & Clinical Team
- Assist with clinical services operations, including startup efforts for intensive outpatient services.
- Provide HR support, including hiring, onboarding, and training new team members.
- Track licenses, liability insurance, and compliance requirements.
Ideal Candidate:
- Highly organized and detail-oriented – able to manage multiple responsibilities with precision.
- Tech-savvy – comfortable using TheraNest, Google Workspace, and practice management tools.
- Collaborative and adaptable – willing to support clinical staff and leadership in a fast-paced environment.
- Marketing-minded – able to assist with internal newsletters, team engagement, and social event planning.
Qualifications
- Bachelor’s degree is preferred but not required if a candidate has relevant experience, skills, and strengths gained through other education and training.
- 2+ years of experience in practice management, office administration, or a similar role.
- Strong expertise in billing, insurance claims, and administrative workflows.
- Excellent communication and multitasking skills.
Compensation & Benefits
- Competitive full-time, W-2 salary
- 25 days PTO (vacation, holiday, sick, personal)
- 401(k) with 5% employer contribution
- BCBS Health Insurance, FSA, Dependent Care, HSA, and HRA options
- Expense reimbursement (training, parking, professional licenses, home office)
- Paid short-term disability & parental leave
About Connections Health
We value collaboration, professional growth, and work-life balance. Our beautiful, modern office near downtown Evanston serves a diverse, motivated clientele. Join our compassionate, high-performing team dedicated to meaningful, supportive care.